Return Policy
We want you to feel confident in your purchase. If something isn't right, we're here to help.
If you have a question about a return or refund, please contact us at support@replenishwipes.com
Returns
We accept returns within 30 days of delivery. For hygiene reasons, products must be unopened and unused to qualify for a standard return.
Damaged or Defective Product
If your product arrives damaged, defective, or contains fewer than 35 wipes, please contact us within 7 days of delivery. We'll make it right with a replacement or full refund at no cost to you.
Pre-Order Cancellations
Pre-orders may be cancelled for a full refund before the order ships. Once your pre-order has shipped, you may return it within 30 days of delivery, provided the product is unopened and unused.
Return Shipping
Customers are responsible for return shipping on eligible returns. We cover return shipping for damaged, defective, or incorrect orders.
Refunds
Once your return is received and approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your bank or payment provider to process the refund.